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73 E. Merrick Rd, Freeport, NY 11520

Facility Reviews Summary

[Star][Star][Star][Star][Star] 5 Stars - 22 Reviews
5 Stars - 22 Reviews
Immaculate Establishment!
Rosemary Diaz Gussin
April 14, 2020
I called for information in advance and Brenda was super friendly and professional. She answered all my questions and is proficient in her position. So if you need a clean and convenient location, Freeport Self Storage is the place to call. Thank you Brenda, David and staff for making my visit very pleasure. Bright blessings!
Working from home? This is the place for extra space!
Jake R.
April 7, 2020
We have used Freeport Self Storage as a warehouse for our business for close to two decades. If you are currently working from home and need extra storage space or require a commercial address to receive truck deliveries, look no further! The staff is incredibly helpful and they keep the place extra-clean. The rates are reasonable and their facility is safe from the elements. Call or go online to get more info.
Reply from Manager on April 10, 2020
Thanks for the great review, Jake!
December 31, 2019
Excellent service with a beautiful clean storage for your valuables. I highly recommend Freeport Storage.
Reply from Manager on December 31, 2019
Thank you, Andrea!
December 31, 2019
Great place!
Reply from Manager on December 31, 2019
Thank you!
Charlotte Parker
December 1, 2019
Excellent service, Excellent accommodation a and my is Charlotte Parker. I love this place. My storage has been here for nine years.
Reply from Manager on December 1, 2019
Thank you for the great review and your continued business, Charlotte!
Dayanara Velasquez
December 1, 2019
Brenda was a great help. I appreciate all of her help in a tough time.
Reply from Manager on December 1, 2019
Thanks for the review! Happy to hear that Brenda was able to help you.
December 1, 2019
Great service
Reply from Manager on December 1, 2019
Thank you!
Great service, friendly, clean, and would recommend to friends
Darrell Uy
November 24, 2019
shazib naeem
October 28, 2019
allright so i went around at 7 when they were about to close i qas actually going back but your one of the colleauge saw me going back and approached me and ask me if i was dropping somethung off i said yes and she bascially told me to come in and do it i am really thankful for the great service
Reply from Manager on October 29, 2019
Shazib, Thank you for the great review. We are happy to hear that you are pleased with the customer service you received at our facility. Please do not hesitate to ask if there is anything else we can do to improve your experience here.
yes I would recommend this facility to a friend.
Pierre B. Delva
October 26, 2019
My very exciting experience with Freeport Self Storage. The staffs were very friendly and very knowledgable.
Reply from Manager on October 26, 2019
Thank you for such a nice review!
Clean well maintained and well run facility!
Ken S.
October 8, 2019
I normally don't write too many reviews unless I'm really taken back by exceptional service and attitude. Today so many companies feel that it is acceptable to allow rude or unenthusiastic employees to remain in their employ. Freeport Self Storage is all ways my go to place when I need extra space and we are never disappointed. They really appreciate your business and it shows. Keep up the great service guys!
Reply from Manager on October 8, 2019
Thanks for the great review, Ken!
Freeport Storage IS The Best Storage.
Morris Levine
August 21, 2019
My name is Morris and i've been a coustomer of Freeport Storage for 8yrs and they are the best. There was one time I came there with a friend of mine and my friend left me there and I had no way of getting home. Cynthia paid for the taxi to get home.
Reply from Manager on August 21, 2019
Thank you for the terrific review, Morris. We are happy to hear that you are pleased with our facility and our wonderful staff.
If you want security for your property come here
Ophelia Stanton
July 22, 2019
This facility has serious security. I have been to other places that weren't even close. Would definitely recommend to anybody. The people here are awesome too.
Reply from Manager on July 22, 2019
Thank you for the kind review and your continued business.
Awesome customer satisfaction!!
July 11, 2019
Been a customer for years. Never an issue. Very clean and easy access. Employees are always very helpful. A+
Best Facility!
B.S. Murray
June 1, 2019
I am writing to share about the excellent customer service I have received from Freeport Self Storage. Have been more than happy with the service that they have provided with me, but their actions have gone above and beyond the highest standard. The storage prices are reasonable compared to other providers in the market. The storage areas are clean and well maintained; the best I have experienced! This type of professionalism and commitment to the highest level of customer satisfaction has to be acknowledged. Having had such a pleasant experience with Freeport Self Storage, it is my pleasure to do business with them in the future and I highly recommend them to anyone looking for storage.
Reply from Manager on June 1, 2019
Thank you for the excellent review and continued business!
I actually enjoy going to my storage unit now!
February 14, 2019
My storage unit for work was in Garden City for about 10 years. I just moved to Freeport a year ago and wanted something closer to home. I was nervous about moving because I got so used to the other place. I'm so happy I finally did it! I moved all my supplies about 3-4 months ago and I have no regrets. Honestly, this place is so much cleaner and nicer than any other places I looked at and even my previous storage facility. Actually, I should say super clean! No spiders so far :) It's also more modern in terms of entry systems. I love the fact that I can pull up and use an app on my phone to open the gate!! I hated punching in my code at the other place to enter and exit the grounds. The people that work at Freeport self-storage are always friendly and helpful. Happy I moved!
Reply from Manager on February 14, 2019
Thank you for the outstanding review and continued business! Please let us know if there is anything we can do to further improve your experience at Freeport Self Storage.
December 15, 2018
Both the new and old new building have wonderful staff always willing to assist you with questions, shipments, and moving. Recommend if you need a unit short or long term, an added bonous it’s just a quick Stop off the meadow brook .
Reply from Manager on December 15, 2018
Kerry, Thank you for the wonderful review.
The best and largest storage facility in the area!
Chris Ferraro
December 14, 2018
I’ve hd a unit with FREEPORT self storage for years for my job. Never had an issue - very clean, convenient, helpful friendly staff and now with recent renovations it’s more safe and secure with more units available than ever!
Reply from Manager on December 15, 2018
Chris, Thank you for the great review! We appreciate your continued business.
Absolutely. Been a customer for many years. Friendly and professional!!
December 14, 2018
Recommend the use of Freeport Storage Very friendly,professional!! Many types and sizes of compartments to choose from.
Reply from Manager on December 14, 2018
Thank you for a great review!
Top Notch Self Storage Facility With a Great Staff!
Jake Richter
November 27, 2018
My father started using Freeport Self Storage at least twenty years ago as a "warehouse" for his food service supply and hardware distribution business. I started working with him about a dozen years ago.My Dad said he chose this place because it was the only self storage facility that would accept packages for you via UPS, USPS, FEDEX, or common carrier such as A. Duie Pyle. If you're just storing furniture or other household items, this is not a big deal. However, if you're running a business and trying to keep your overhead/rent low, this is critical! And based on the number of pharmaceutical reps and other small business owners I see coming and going, we are not the only ones utilizing this great facility as our "base of operations." We have always found the staff here to be extremely courteous and helpful. It's a family owned and operated business, which is very unusual in the self storage industry these days. Most are owned by large Real Estate Investment Trusts; in another words, faceless conglomerates with a corporate office in a low-tax state. Not the case here. Paul, the owner, is here most days, and his son David is here at least five days a week. We know if there are any problems, Paul and David will make sure it's taken care of either by them personally or their top-notch staff who are in whenever the facility is open for business. Freeport Self Storage recently completed a major expansion and we have moved our business into their new building. It's well-lighted, clean, and climate controlled with a nice new bathroom. And we were able to consolidate our two smaller units into a larger one, which will even save us money. They have also upgraded their drainage system to prevent any future flooding, a major necessity in this day and age. If you're looking for warehouse space for your business, or have simply outgrown your apartment or house and need some extra room, I highly recommend Freeport Self Storage.
Reply from Manager on November 27, 2018
Thank you for the great review! It continues to be a pleasure to do business with you and your father.
Very nice facility and people
Harvey Jasper
August 21, 2018
Couldn't have been nicer
Reply from Manager on August 21, 2018
Thank you for your kind review. We are happy to assist you with any of your future storage needs.
December 31, 2016
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