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Customer Spotlight: Loco Joe

April 4, 2019

        Meet “Loco Joe.” Joe and his son own and operate “Loco Joe’s Trading Company,” a wholesale distributor that sells a multitude of items to hardware stores, housewares stores, and pharmacies. They have been using Freeport Self Storage as a distribution point for their business for over 20 years! We decided to interview Joe to find out more about how he continues to operate a successful business while using Freeport Self Storage as a distribution point.

        We have built a strong business relationship with Loco Joe and his son over the years and they have helped us learn how to cater to our commercial customers. Joe noted that we have a patient, friendly, and knowledgeable office staff along with a full-time maintenance crew that keeps the entire facility clean.

        Joe stated that our location between Merrick Road and Sunrise Highway as well as being only a quarter mile west of the Meadowbrook Parkway makes it extremely convenient, which has been crucial for his distribution business. Joe and his son are constantly on the road, meeting with their clients and batching orders. When they stop by our facility, they know they can always get a good meal at one of the several eateries nearby. We are also located next to the Home Depot / Staples shopping center in Freeport, which is convenient when they need any supplies that we do not carry. Clean restrooms located throughout our buildings are also an important feature for when they are working long days to put orders together for their customers.

        As we spoke with Joe, he also described how the facility layout and services that Freeport Self Storage provides aid in running his operations smoothly. Our facility accepts deliveries from all carriers (UPS, FedEx, United States Postal Service, and others). We have several loading areas with automatic doors, including a covered loading area at our new building that make loading and unloading items seamless. The facility has a 15’ box truck that is available for rent to our storage customer’s and non-customers as long as they have a valid driver’s license and auto insurance. The facility is open 7 days a week, with access hours from 8 am to 7 pm Monday through Saturday and 10 am to 5 pm on Sundays. Our site is completely fenced in with a private parking lot that is secured by an automatic lift gate. Joe also mentioned that the availability to install both stationary and mobile shelving in his unit has helped him to optimize his organization and operations.

        After the completion of our new state of the art self-storage facility in October of 2018, Loco Joe’s Trading Company transferred their operations here over to our new building. The new facility includes additional features such as high ceilings, motion activated LED lighting throughout the hallways and units, and central heating and air conditioning (fully climate- controlled storage). We would like to thank Loco Joe and his son for over 20 years of their business and we continue to wish them good health and success.


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