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Freeport Self Storage FAQ'S

How much does storage cost?

The cost of storage depends on the amount of space that you rent. View our  storage calculator and unit rates to help estimate the amount of the space you’ll need and how much it will cost. A storage professional on our staff can also help – call the office today if you’d rather speak with someone.


What is the largest storage unit?

The largest single storage unit at Freeport SELF STORAGE is a 10x40, but if you need more space, we can accommodate you with several units. We will discount your storage fee for multiple unit rentals.


Do you sell boxes and packing supplies?

Yes. We sell moving boxes and packing supplies. Don’t see something you need? Just ask and we’ll be happy to find it for you.


Do you rent trucks?

Yes, we have a  rental truck.  Freeport SELF STORAGE has a 15-foot box truck with cargo ramps. The truck is easy to drive and doesn’t require a special license. The cost to rent our truck includes hourly or daily, mileage, and insurance fees plus replacement of gas. A refundable security deposit is also required. You’ll need to provide your driver’s license, auto insurance card, and payment at the time of rental.   

FREE truck rental offer is available for qualifying new customers.


Do you refer movers?

Yes, we refer movers. There are many moving companies and many types of movers. We only refer movers that have proven to take good care of our customers. Call the office today if you need a reference.


Do you offer discounts for seniors and the military?

Yes! We offer discounts to seniors and the military.


Will I need storage insurance?

Our storage facility does not insure your possessions. Freeport SELF STORAGE customers are pre-approved by our storage insurance company so that you can insure your possessions the same day that you store with us if you wish, however, it is not required. If you have homeowner’s or renter’s insurance, then you are probably already insured but should check with your insurance carrier.


Do I have to commit to a long-term rental?

No! Freeport SELF STORAGE rents storage on a month-to-month basis so you don’t have to commit to a long-term rental. Freeport SELF STORAGE will provide you with a written occupancy agreement that indicates your rights and responsibilities.


Do you accept deliveries?

Yes. Freeport SELF STORAGE does accept deliveries for our business customers. We are sales rep specialists so we’ll accept your delivery, put it into your storage unit, and keep a log of the delivery. We’ll even call you to let you know the delivery arrived.


What do I do with any garbage or things that I don’t want? 

Freeport SELF STORAGE has a strict policy against leaving garbage at the facility. This policy benefits all of our customers by keeping the facility clean and free of fire hazards. We can arrange for dumpster service or recommend charities for the donation of your unwanted goods. Freeport SELF STORAGE does allow all of our customers to use a cardboard recycling dumpster for FREE!


How much storage will I need?

The size of the storage unit depends on the number of items that you are storing. View our  storage calculator to help estimate the amount of the space you’ll need. Our goal is to rent you the smallest storage unit that you’ll need and have you pack it full. You decide if you want a larger space. A storage professional on our staff can also help – call the office today if you’d rather speak with someone.


When will I have access to my storage unit?

You will have unlimited access to your storage unit when the facility is open. Freeport SELF STORAGE is open from 8am - 7pm from Monday through Saturday and from 10am - 5pm on Sunday. There is no after-hour access to the storage facility. See our holiday schedule here.


How can I pay my storage bill?

Freeport SELF STORAGE accepts the following forms of payment: Cash, personal checks, money orders, credit cards — MasterCard, Visa, Discover and AMEX. Only cash or credit cards are accepted for new storage rentals, truck rentals, and box sales. Automatic credit card processing is available.


Where is Freeport SELF STORAGE?

Freeport SELF STORAGE is located at 73 E. Merrick Road in Freeport, NY. Freeport is located on the South Shore of Long Island in Nassau County. Freeport SELF STORAGE is located ¼ mile west of the Meadowbrook Parkway at the Home Depot/Staples shopping center. Click here for a map and driving directions.


What kind of lock do I need?

Freeport SELF STORAGE only uses a pick-proof cylinder lock on every storage unit door. Freeport SELF STORAGE will provide you with a lock and three keys when you rent a storage unit. For your security, we do not keep a key nor do we have a master key to open your lock. A one-time, non-refundable $10 lock charge is required at the time of storage rental.


How do I protect my possessions from moisture?

Moisture is one of the greatest threats to the items that you store. There are several simple precautions to take when storing your possessions: place a plastic tarp on the floor and on top of your possessions, elevate your possessions off the floor, and use waterproof containers to store valuables, clothing and books. Our entire facility is climate-controlled and we provide plastic pallets to keep your storage off the ground.


Is the facility safe?

Freeport SELF STORAGE offers a very safe place to store your possessions. We staff the facility during access hours. Every customer is provided with an access code to enter and exit the facility at the gated entry. The facility is protected by a sprinkler system and fire alarm system in the event of a fire. All of our hallways are well lit and intercoms are provided throughout the facility for contact with the office. The video surveillance system is in use 24/7.


Is the facility secure?

Freeport SELF STORAGE is a very secure storage facility. There has never been theft from a storage unit since the facility opened in 1997. Freeport SELF STORAGE has a gated entry with automated access control for storage customers. The facility has state-of-the-art fire, burglar and sprinkler systems. Individual door alarms are provided on each storage unit and monitored by the on-site staff.


Is the facility clean?

Freeport SELF STORAGE offers a very clean place to store your possessions. We pride ourselves on our clean office, restroom, hallways, and storage units.


How long has Freeport SELF STORAGE been in business?

Freeport SELF STORAGE opened for business in December 1997. It is family owned and operated so you’ll see the same friendly staff every time you visit our facility.


Is Freeport SELF STORAGE a member of any business groups?

Freeport SELF STORAGE is a member of the Freeport Chamber of Commerce, the National Self-Storage Association, and the New York State Self Storage Association. The owner is a former Director of the Freeport Chamber of Commerce.


Is the storage facility heated?

The entire building is heated and climate controlled. Freeport SELF STORAGE maintains a temperature of 50-55 degrees Fahrenheit during the winter. We also circulate the air with fans and use dehumidifiers to prevent mold and mildew.


What are your office and access hours?

The facility is open and staffed from 8am - 7pm from Monday to Saturday and from 10am - 5pm on Sunday.


Is there a manager on-site?

There is always on-site staff when the facility is open. You don’t need to make an appointment to rent storage, buy boxes or rent our truck. Our storage advisors are always available to assist you. 


Are hand trucks or moving carts available?

Yes. Freeport SELF STORAGE provides hand trucks and courtesy carts for our storage customers free of charge. We also have a mobile freight lift to unload trucks.


When should I reserve a storage unit?

It is usually not necessary to reserve a storage unit too far in advance because we have a large inventory of many different-sized units. However, we do recommend that you call and visit the facility one to two weeks in advance of your move to ensure that you get the unit of your choice, purchase boxes and arrange for a mover or truck. 


Do you store business files?

Yes. We have many small and large businesses that store their business files at this facility. It is an economical way for lawyers, accountants, doctors, hospitals, financial companies and other businesses to store their files. Our storage calculator or our storage advisors can help you determine how much storage you'll need for your files.


How do I get started?

Call or stop-by today and we’ll help you with all your storage needs! 

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